New patients
New Patients at ORIGEN Healthcare in Omaha, NE
Starting care at a new clinic can feel like a lot. Here is what happens when you come to us for mental health care, from your first call to your follow-up visits.
- Ages 2 through adulthood
- In-person visits in Omaha
- 8 insurance plans, plus self-pay
- English, Russian and Farsi
- Who
- Children from age 2, teens and adults
- Visits
- In person at 12313 Gold St, Omaha
- Insurance
- 8 plans, plus self-pay
- Languages
- English, Russian and Farsi
From your first call to follow-up care
Here is what each step looks like. If anything is unclear along the way, ask our team.
Send a request or call us
Send a request at any time, or call (531) 571-3018, Monday to Friday, 9 AM to 5 PM. Tell us who the visit is for and, in a few words, what is going on.
We call you back
A member of our care team calls you back. They talk through what you need, answer your questions and set up your first visit.
We check your insurance
Have your insurance card ready for the call. Our team checks your benefits before your visit and goes over them with you. If you would rather pay for yourself, ask about self-pay.
Your first visit and evaluation
For mental health care, your first visit is a psychiatric evaluation, in person at our clinic in Omaha. Nazira reviews your medical history, symptoms, daily life and concerns, and what you hope will change.
Your plan
Nazira talks through what she found, and you decide on a plan together. It may include medication, brief psychotherapy, or teamwork with a therapist or counselor you already see.
Follow-up visits
Follow-up visits check how you are doing and adjust the plan when needed. Nazira explains how often to come back, since that depends on your care.
What to bring
Bring these to your first visit:
- Your insurance card and a photo ID
- A list of all the medicines you take, with doses, including over-the-counter medicines and supplements
- Records or test results from other providers, if you have them
- For a child or teen: a parent or legal guardian
- A few notes on what you want to talk about, so nothing slips your mind
Will insurance cover my visits?
ORIGEN Healthcare works with eight insurance plans: Aetna, Anthem, BlueCross BlueShield, Medicare, Medicaid, Optum, Oxford Health Plans and UnitedHealthcare. Coverage depends on your plan and the service, so our team checks your benefits before your first visit.
Self-pay is possible too. Ask our team for current pricing when they call. For the questions to ask your plan, see insurance and costs.
Forms and arriving early
When our team calls to set up your visit, they tell you which forms to fill out. If a question on a form is unclear, ask them.
Have records from other providers? Bring them with you, or ask the other office to fax them to (402) 939-0609 before your visit.
On the day, plan to arrive a little early, so you can check in without feeling rushed.
Visits for children and teens
Nazira sees children from age 2, as well as teens and adults. Along with her board certification in psychiatric mental health, she is a certified pediatric nurse practitioner (CPNP-PC).
A parent or legal guardian comes to the visit with a child or teen. You see your child every day, so what you have noticed at home and at school matters. Read more about child and teen psychiatry.
Care in english, Russian and Farsi
Nazira sees patients in English, Russian and Farsi. Tell our team which language you prefer when they call, and your visit can be in that language.
In your own language, it is often easier to say exactly what you mean and to ask every question you have.
Your psychiatric provider
Nazira Usmanova, DNP, PMHNP-BC, is a board-certified psychiatric mental health nurse practitioner with more than 14 years of clinical experience. Her work covers psychiatric evaluations, medication management and brief psychotherapy. Read more about Nazira, or see what patients say about their visits.
If you need to cancel or reschedule
Plans change. If you can't make your visit, call the clinic at (531) 571-3018 as early as you can. Our team will help you find a new time.
Questions patients ask
Do I need a referral to become a patient?
That depends on your insurance plan, since some plans ask for a referral before a specialist visit. Our team can tell you when they check your benefits. If you do need one, the referring office can fax it to (402) 939-0609.
How long does the first visit take?
It depends on the type of visit and who it is for. Ask our team when they call to set up your appointment, so you can plan your day.
Can my child be seen?
Yes. Nazira sees children from age 2, as well as teens and adults. A parent or legal guardian comes to the visit with a child or teen.
Are visits in person?
Yes. Visits take place in person at our clinic at 12313 Gold St in Omaha, NE. Look for the ORIGEN sign on Gold Street, and see contact and directions for a map link.
Which languages can I use at my visit?
English, Russian or Farsi. Tell our team your preference when they call to set up your visit.
Will I get a prescription at my first visit?
That comes down to what your evaluation finds. A prescription may or may not be part of your plan, and Nazira explains the options so you can decide together.
What if I need help before my first visit?
If you are in crisis or thinking about harming yourself, call or text 988, or call 911, right away. Don't wait for your appointment.
What if my plan isn't one of the eight?
If your plan isn't one of the eight, call (531) 571-3018 before you book. Our team can talk through your options, including self-pay.
Insurance we work with
We work with most major insurance plans. Coverage depends on your plan and the service, so our team checks your benefits with you before your visit.
Insurance and costs
Take the first step toward feeling better
You don’t have to figure it out alone. Tell us what is going on, and our care team will call you to find the right visit.